♥ ADDITIONAL POLICIES & FAQs
Hello and thank you for looking through HARVEY LYNCH! We hope you've found something with which you are absolutely smitten! Answers to frequently asked questions are below. Not finding your question, feel free to contact us here or give us a call - we'd love to chat with you about a current order or any design advice you might be seeking. We're available Monday-Friday from 8am - 5pm PET Click here. Thanks for shopping!
We take great care to represent our work well. That said, colors on computer monitors can vary and works displayed in interior settings may not be to absolute scale. If you have questions regarding colors, size, etc, please ask before placing your order. All the art is handmade and handcrafted by us, here in the USA. Please note: Limited Edition original art pieces can vary slightly, to us that's the charm - no two pieces the same!
♥ REFUNDS - We think you will be very happy with your art and it is our goal to make our buyers 100% happy with their purchase. If you are not completely satisfied with the final ART print that you receive, please feel free to contact us within 5 days of receipt and we will be glad to provide a refund or exchange, provided you return the item(s) in the same condition they were sent in and pay all the return shipping costs. Please note - custom orders of ANY kind are NON-REFUNDABLE. A 50% NON-REFUNDABLE deposit is required to begin production on our Wall Coverings, custom orders must be paid in full in order for work to commence. International orders cannot be returned for custom charges levied. Every effort is taken to double and triple secure items for delivery should a shipping issue occur, please contact us directly and we will be happy to work with you. We are unable to offer refunds or to exchange products that have been cut to size, made to measure or mixed to your individual requirements - This includes ALL Wall Coverings. Special order items cannot be returned or exchanged. Special order items can be cancelled with 72 hours of being placed. Special orders are not available for cancellation after 72 hours.
♥ LOCAL PICK-UP - Live in the Los Angeles area? Save the cost of shipping and pick your item up in person at our studio. Let us know if you'd like to arrange for a local pick-up. Sales tax will be collected whether you pick up in person or have your item shipped, but we typically offer a small discount for local pick up!
♥ CUSTOM WORK - If you have purchased a custom or personalized piece, you will receive a digital proof of the artwork for your review and upon your approval we will create the custom product listing. After purchase has been made - and before your item is produced. We are happy to make any adjustments or revisions for you at that time. Please Note ALL custom orders can take up to 8 -12 weeks to deliver from receipt of approved artwork. ALL Custom orders must be paid in full in order for work to commence.
♥ MAKE YOUR OWN SET - Flat shipping charge for any number of prints! Please contact us before ordering.
♥ WILL MY ART LOOK EXACTLY AS IT DOES ONLINE? - Computers are often calibrated differently, so the color of our art as seen online may vary ever so slightly depending on the color reproduction of a given computer screen. Computer screens are often lit from behind, which can sometimes give a false brightness to an image.
♥ MAKE YOUR OWN WALL COVERING - We work with you to develop something unique. No order to big or small - some order minimums do apply for designer and trade discounts, Custom / Special Orders are paid in full to commence. We can scale, change our existing designs or create Murals. Please contact us before ordering. Prices are per square foot and start at $20.00 - $22.00, however everything is made to special order so we can tailor each design to your dimensions to minimize the overall waste. A 50% NON-REFUNDABLE deposit is required to begin production on our Wall Coverings. Custom/Special order items can be cancelled with 72 hours of being placed. Custom/Special orders are not available for cancellation after 72 hours. Custom orders must be paid in full in order for work to commence. HARVEY LYNCH Pre-cut rolls of wall coverings will be available soon contact us for more details.
♥ MAY I ORDER AN EXTRA LARGE PRINT OR CUSTOM SIZE? - Custom sizes are available. Just contact us with the details and we will create the custom product listing.
♥ PRIVATE COMMISSION - We Love to collaborate! For more details please contact us here
♥ WHOLESALE - We accept wholesale orders! For more details please contact us here.
♥ SHIPPING - Continental United States - Purchases are sent via FedEx or UPS Ground. Your piece will be packaged securely and shipped within 3 business days of payment confirmation. If you require expedited shipping, please contact us before ordering to discuss options. Once your purchase is mailed you'll receive a tracking number.
All customs fees are the responsibility of the purchaser. International duties and taxes must be paid for by the customer.
Domestic (US) orders usually arrive within 5-10 business days. International orders can take up to 2-3 weeks depending on customs. Custom orders are made on demand and will take longer. All purchases are insured. Custom artwork Delivery is approximately 8-10 weeks from receipt of signed artwork approval and payment. Wallcoverings can take from 4-6 weeks. Samples can take 1-2 weeks.
Everywhere Else - We are happy to ship outside of the Continental US; lovely art for everyone! If you contact us before ordering with your country and postal code we will provide a shipping quote and upon your approval will change the listing to accommodate your purchase. International buyers are responsible for all tax/broker/customs/duty fees.
♥ TRACKING - All US customers will be provided a tracking number. Unfortunately, tracking numbers for international shipments cannot be provided at this time. We apologize for the inconvenience to our international customers. If you are located internationally and need tracking, please contact us to upgrade your shipment to courier.
♥ AUTHENTICITY -All these pieces of art are created by Harvey Lynch. Each piece of original art is numbered and signed and ships with a letter of authenticity.
♥ PRIVACY & SECURITY - HARVEY LYNCH has security measures in place to protect the loss, misuse and alteration of the information under our control. All orders are transmitted over secure Internet connections using Transport Layer Security (TLS) encryption technology. All of your personal information including your credit card information and sign-in password are stored in encrypted format at all times. Your credit card information is only used by HARVEY LYNCH until your transaction is completed. Additionally, all user information is protected by a multi-layer firewall based security system.
While we want our store to be approachable and your buying experience fun, HARVEY LYNCH is serious about security and privacy. Please contact us if you have any questions or concerns.
COPYRIGHT | All designs, concepts, and content such as text & artwork including but not limited to the structure, selection, coordination,expression, and arrangement, is owned by HARVEY LYNCH. No part of the contents may be copied, reproduced, transmitted or distributed in any way nor may they be presented to other parties to be considered for reproduction without HARVEY LYNCH’S prior written consent.